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FAQ

Frequently Asked Question about Fengwang

About Production and Delivery

Besides materials, what else do we need to prepare?

You should prepare workshop, water lines, electrical wiring, compressed air (if you need, we can help you buy an air compressor). We can provide workshop layout drawings according to your workshop.

How long is the delivery time?

The lead time for a production line is about 90 days. (According to the actual order situation)

What are your payment terms?

Customers can choose to pay in installments, we accept T/T, platform direct payment, etc.

Where are your customers located?

China (Bluesail, Intco, Zhonghong, Hongray, Wanli), Malaysia, Turkey, Vietnam, South Korea, Southeast Asia and other countries.

How should we order?

Choose the product you like, or send us your requirements and our engineers can make a project and quote for you. (Then confirm all details and sign the contract, you can make advance payment, then we start to purchase raw materials for production,Shipped according to our agreement. )

Can I come to your factory for inspection?

Of course, we are located in Shijiazhuang, China, you can take a plane to Shanghai, then take a high-speed train or plane to Shijiazhuang, we will arrange a driver to pick you up. Welcome to visit our factory.

How about installation and after-sales service?

We will provide installation drawings and videos. We can also send professional technicians to your company to guide the installation of the machine and train your staff on-site until they can operate the machine independently.

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