1. Service content
1) Overall design of glove production line.
2) Production line distribution diagram (including water, electricity and energy inlet layout of the production line).
3) Delivery schedule and installation schedule.
4) Production line equipment debugging.
5) On-site training in production line equipment maintenance and operation precautions.
2. Term and method of service
1) Service period: The company is responsible for providing free hardware (excluding wearing parts) within one year after the successful operation of the equipment, and implementing lifelong online after-sales service.
2) Service mode, if there is a problem with the system, you can notify our company by phone, social media or chat tools to clarify the problem, our response time is up to 1 hour, if the online problem cannot be solved, our staff will arrive at the customer’s factory for repair after consultation
3. Technical training and quality assurance measures
Technical training: After the production line is transported to the customer’s factory, our company is responsible for providing installation and technical training. The buyer’s technical personnel are familiar with the use of the system, and can deal with the problems in the operation of the system, so as to achieve orderly management and daily technical level maintenance.
4. Fee standard
Main parts (excluding wearing parts) one year free warranty and technical advisory services. After 1 year, free technical consultation service and paid on-site maintenance service are provided.